THE WORLD’S MOST CONNECTED ​POST-PURCHASE AND RETURNS NETWORK

Who we are

ZigZag Global We are an award‑winning eCommerce returns and post‑purchase specialist, founded in 2015 by our CEO, Al Gerrie. With over 250 team members across the UK, Bulgaria, France, Portugal, Germany and Spain, we’re building the world’s most connected post-purchase and returns network — reducing complexity, driving sustainability, and reshaping how retailers engage customers after the sale. 

Today, more than 1100 companies use our SaaS platform across 170 countries. Our leading enterprise retail and logistics clients include The Very Group, New Look, Boden, Selfridges, Sports Direct, The Hut Group, Swarovski, L’Occitane, PhotoBox, Carrefour, Land’s End and 
DHL. 

Now we are the experts in the whole post-purchase experience!

Our Purpose, Vision and Values

At ZigZag, we embody a set of values that lies at the core of our workplace culture. Our dedication to the Start-up Spirit, Human Heart and Grown-up Mindset defines our collaborative spirit and shapes our collective success.

Meet Our Team

Our Benefits

We designed our benefits package to support the well-being, growth, and work-life balance of our teams.

Competitive Holidays

Flexible, remote working

Healthcare (Location specific)

Home office equipment budget

Pay It Forward Day

L&D Budget

Summer Working Hours

Employee Referral Scheme

Birthday Leave

Current Opportunities

Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.

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